Meet MAMA J — Your AFA AI Liaison

Got questions about your contract, benefits, or anything AFA-related? Before submitting a ticket, start by chatting with Mama J. She may guide you to the answer in seconds.

Available 24 / 7, Mama J helps members navigate contract provisions, union resources, and frequently asked questions. She provides quick guidance so you can get the information you need faster.

Why Use Mama J

• Instant assistance — get guidance without waiting for a ticket response
• Easy to use — simple and intuitive chat interface
• Contract guidance — answers many common AFA-related questions
• Time saving — find answers quickly and get back to flying

Before opening a formal support request, explore what Mama J can do — she may solve your question right away.

Important Notes

Mama J is an AI tool designed to assist with general contract guidance and union resources.

Questions asked may be logged to improve the system and help strengthen future responses.

If your issue is urgent, confidential, or sensitive, please submit a request through the official Support Ticket System or contact your Local Council directly.

Your feedback helps us continue improving this tool for all AFA members.